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Gentle Touch Animal Hospital

Updated 2026-07-08 · 946 reviewed · 172 listed · Scored from 867 Google reviews · How we rank ›

4.7(867) 85 composite score See reviews on Google ✓ Verified
General & Wellness Veterinary CareFear-Free / Low-Stress HandlingVeterinary Surgery & OrthopedicsVeterinary DentistryEmergency & Urgent Care VetExotic & Avian Veterinary Care
Gentle Touch Animal Hospital
Services
General & Wellness Veterinary Care, Fear-Free / Low-Stress Handling, Veterinary Surgery & Orthopedics
Reviews
867

What recent reviews say

Five years of loyal clients and new arrivals alike praise the genuine kindness and medical skill here. Vets and techs take time to explain, call to check in, and treat anxious animals with patience. One long-term client who faced a serious dispute reported the clinic became defensive rather than transparent. The majority experience calm, private, compassionate care even in difficult moments like end-of-life decisions or crisis emergencies.

Staff members by name-Dr. Dunham, Dr. VanKoot, Dr. Drees, Dr. Snyder, Natalie, Brandon-appear consistently across reviews. Pricing runs higher than average, though some recent clients note it compares fairly to other Denver clinics. Pre- and post-operative instructions are described as clear and thorough.

Recent shift: One one-star review dating 4 years prior was recently updated. The reviewer claims negligence caused pet death and describes the clinic as unresponsive and defensive in disputes. This contradicts the strong majority experience, but the reviewer's update suggests an unresolved grievance pattern that warrants cautious attention to case-specific reviews on other platforms.

Praised for
  • compassionate, attentive staff and vets
  • patient, thorough care with nervous pets
  • honest communication and follow-up
  • willingness to help during crisis
  • comfortable facility and private rooms
Watch-outs
  • pricing feels high relative to expected care
  • upselling concerns on minor visits
  • unresponsive to client concerns in disputes
compassionate-staffskilled-vetsgentle-with-animalsgood-with-anxious-petscaring-bedside-mannerfollow-up-careclean-facilityknowledgeable-stafffriendly-front-deskexpensive
Best for: Owners of anxious or rescue pets seeking patient, unhurried care, especially those needing urgent help when other clinics turn them away.
Think twice if: Concerned about cost: expect bills on the higher side, and confirm estimate details before minor procedures like vaccines.

Strengths

  • Fear Free certified and AAHA accredited
  • named vets and staff known to long-term clients
  • private comfort room for euthanasia and difficult visits
  • willing to treat crisis cases other clinics refuse

Worth knowing

  • Named vets: Dr. Dunham, Dr. VanKoot, Dr. Drees, Dr. Snyder
  • Named staff: Natalie (vet tech), Brandon (front desk/tech)
  • Private 'comfort room' for euthanasia and sensitive visits
  • Pre- and post-operative instructions highly praised for clarity
  • Long-term clients report 5+ years of consistent care
  • Willingness to treat emergency cases when other hospitals refuse

What reviews say by service

General & Wellness Veterinary Care
Thorough wellness exams; vets explain findings patiently and call to follow up.
Fear-Free / Low-Stress Handling
Staff consistently praised for going at nervous rescue dogs' pace; Fear Free Certified.
Veterinary Surgery & Orthopedics
Clear pre- and post-operative instructions; clients describe excellent follow-up care.
Veterinary Dentistry
Annual dental cleaning with thorough pre- and post-care guidance.
Emergency & Urgent Care Vet
Willing to accept urgent cases when other clinics refuse; prioritizes patient welfare over deposit requirements.

How it compares

  • Rated 4.7 against a 4.6 average across the 115 veterinary dentistry businesses listed here.
  • Has more Google reviews than 87% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 80
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
771
4
29
3
8
2
11
1
48

Common questions

Do they accept emergency cases?
Yes. Reviewers report they accepted urgent cases when other clinics refused, prioritizing the animal's care over strict fee policies.
Are they patient with nervous or rescue pets?
Yes. Multiple reviewers specifically praised staff for going at anxious dogs' pace and making them feel safe.
What happens during euthanasia visits?
They offer a private comfort room, take as much time as needed, and staff members remain kind and supportive throughout. Some clients report receiving a card afterward.
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Last updated 2026-07-08