Does GoodVets follow up after appointments?

Yes. Reviewers report receiving follow-up calls after visits to check on their pet's recovery.

Are there extra charges or upselling?

No. Multiple reviewers praise transparent pricing. One owner received a dental quote in-office that matched the final bill exactly, lower than other estimates.

How do they handle anxious pets?

Dr. Hess works extensively with anxious rescue dogs, trying different approaches across multiple visits. Staff show pets what will happen before handling them, and pets are consistently described as calm during visits.

GoodVets Golden

Updated 2026-07-08 · 946 reviewed · 172 listed · Scored from 127 Google reviews · How we rank ›

4.6(127) 86 composite score See reviews on Google ✓ Verified

General & Wellness Veterinary CareEmergency & Urgent Care VetExotic & Avian Veterinary CareVeterinary Dentistry

Services: General & Wellness Veterinary Care, Emergency & Urgent Care Vet, Exotic & Avian Veterinary Care
Reviews: 127

What recent reviews say

Staff remember pets by name and show them procedures before handling, especially valued by owners of anxious animals. Dr. Hess and Dr. Knerr deliver detailed diagnosis and treatment plans; fees match quotes without surprise charges. Follow-up calls after appointments and condolence cards for lost pets signal consistent care beyond the exam room.

Reviewers praise the team's willingness to work through complicated cases and their refusal to oversell unnecessary services. Dental work, emergency bite treatment, tumor removal, and routine vaccinations all earned five-star reviews. One person initially chose GoodVets only because they were open, then decided to make them their regular vet.

Praised for

compassionate, attentive staff
gentle handling of anxious pets
transparent pricing and no upselling
skilled vets with diagnostic depth

compassionate-staffskilled-vetsgentle-with-animalsgood-with-anxious-petstransparent-pricingknowledgeable-stafffollow-up-carecaring-bedside-manner

Best for: Owners of anxious or rescue pets; people seeking transparent pricing and long-term relationships with their vet team.

Think twice if: No strong caveats emerge from the reviews. Wait times and appointment availability are not mentioned.

Strengths

Staff remember pets and their histories
Exceptional care for anxious animals
No hidden fees or upselling
Detailed follow-up and post-visit support

Worth knowing

Dr. Hess specializes in anxious rescue dogs
Dr. Morgan and Dr. Knerr perform dental work and tumor removal
Staff send condolence cards to grieving owners
Dental consultations and quotes provided in-office with no unexpected charges
Handlers show procedures to pets before performing them

What reviews say by service

General & Wellness Veterinary Care: Wellness exams and vaccination updates consistently praised; staff attentive and thorough.
Emergency & Urgent Care Vet: Dog bite treatment handled with professionalism and extensive documentation; reviewers appreciated calm reassurance in crisis.
Veterinary Dentistry: Dr. Knerr quoted less than competitors for severe dental work; dog felt great after treatment with no upselling.
Exotic & Avian Veterinary Care: Limited review detail; category mentioned in directory but no specific exotic or avian cases evidenced in recent reviews.

How it compares

Rated 4.6 against a 4.59 average across the 100 emergency & urgent care vet businesses listed here.
Has more Google reviews than 37% of the businesses in this directory.

How we scored this

Ranking Method

Star rating 74

Review volume 91

Review recency 100

Review sentiment 80

Profile completeness 100

Verification 30

Rating breakdown

112

Common questions

Does GoodVets follow up after appointments?: Yes. Reviewers report receiving follow-up calls after visits to check on their pet's recovery.
Are there extra charges or upselling?: No. Multiple reviewers praise transparent pricing. One owner received a dental quote in-office that matched the final bill exactly, lower than other estimates.
How do they handle anxious pets?: Dr. Hess works extensively with anxious rescue dogs, trying different approaches across multiple visits. Staff show pets what will happen before handling them, and pets are consistently described as calm during visits.

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