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Kipling Veterinary Hospital and Wellness Center

Updated 2026-07-08 · 946 reviewed · 172 listed · Scored from 134 Google reviews · How we rank ›

4.4(134) 74 composite score See reviews on Google ✓ Verified
General & Wellness Veterinary CareEmergency & Urgent Care VetExotic & Avian Veterinary CareVeterinary Dentistry
Kipling Veterinary Hospital and Wellness Center
Services
General & Wellness Veterinary Care, Emergency & Urgent Care Vet, Exotic & Avian Veterinary Care
Reviews
134

What recent reviews say

Dr. O'Connell and Dr. MacKenzie earn strong praise for gentle, attentive care and clear communication, particularly with anxious pets and complex cases. However, owners consistently report steep pricing without upfront breakdown, occasional rude front desk interactions, and concerns about clinical decision-making in urgent situations.

Praised for
  • compassionate vets and staff
  • thorough care and explanations
  • calm handling of nervous pets
  • convenient Lakewood location
Watch-outs
  • high prices and unclear billing
  • rude front desk staff
  • rushed or poor clinical judgment in urgent cases
  • lack of upfront pricing disclosure
compassionate-staffskilled-vetscaring-bedside-mannerexpensivepoor-communicationgentle-with-animalshard-to-get-appointment
Best for: Owners seeking compassionate, thorough vets willing to spend time explaining options and care plans.
Think twice if: Budget-conscious owners, those sensitive to upfront pricing, or with urgent care needs where rapid antibiotic/treatment decisions matter.

Strengths

  • experienced vets with strong patient relationships
  • kind handling of anxious animals
  • open 7 days a week
  • near Lakewood park for pre/post-visit walks

Worth knowing

  • Dr. O'Connell and Dr. MacKenzie named for long-term relationships and kidney disease management
  • Staff calmed nervous golden retrievers and anxious cats
  • Sub-Q fluids administered within 24 hours for ill cat
  • Dental extraction (four teeth) completed with reported excellent care
  • End-of-life services with cremation option; one owner reported $335 final cost after mix-up, then received credit back

What reviews say by service

General & Wellness Veterinary Care
Wellness exams praised for thoroughness and kind communication; one owner reported very high cost for routine visit.
Emergency & Urgent Care Vet
Fast admission (24 hours) and fluids for sick cat praised, but delayed antibiotic treatment in UTI case raised safety concerns.
Veterinary Dentistry
Four-tooth extraction handled with reported excellent care and low stress on anxious pet.
Exotic & Avian Veterinary Care
Listed on website; no specific review evidence.

How it compares

  • Rated 4.4 against a 4.59 average across the 100 emergency & urgent care vet businesses listed here.
  • Has more Google reviews than 38% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 62
Review volume 92
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
103
4
12
3
3
2
3
1
13

Common questions

Are they open weekends?
Yes, the business publishes hours for 7 days a week.
What is the cost of euthanasia?
Owners reported $150 for cremation not included, and over $300 if cremation is included, though one review noted the final bill included additional services (meds, group cremation) not clearly itemized upfront.
Can my nervous dog be handled gently?
Yes; reviews describe staff calming anxious pets with kind handling, though one owner reported loud staff discussion made their dog nervous.
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Last updated 2026-07-08