- Are free 'happy visits' really available?
- Yes, according to reviews, they are free and many owners return weekly. A single visit can run 15 minutes or longer depending on the pet's comfort level. The goal is to acclimate the pet to staff, tools, and techniques before a paid appointment.
- Do they offer weekend and emergency hours?
- Yes, the clinic is open 7 days a week (per Google hours). Reviewers mention Saturday availability and at least one after-hours emergency visit for a chest injury.
- What does 'Fear-Free' mean in practice here?
- Staff avoid forcing procedures, allow pets to set the pace, use treats and positive reinforcement, design rooms to feel like home (couches instead of metal tables), and may split vaccines or recommend sedation for highly anxious pets rather than restraint.