Evans East Animal Hospital
Long-term clients and new visitors alike praise Evans East for genuinely caring vets who listen and explain treatment in plain terms. Dr. Cole, Dr. Gao, Dr. Trainor, and Dr. Lipkin are named for their compassion and thoroughness. Staff accommodate emergencies and same-day visits without rush; one reviewer found her anxious senior cat calmed by the team's presence during tail amputation surgery. The clinic is clean, parking is plentiful, and prices are reasonable for the care given. Two serious issues emerge from recent visits. One new client was charged twice for annual exams within two weeks and given only partial refund despite error. Another long-term client felt her dog's serious bleeding was dismissed as normal over multiple phone calls, leading to a three-day emergency hospitalization; she later felt brushed off when seeking vetting advice without an office visit. These incidents suggest occasional gaps in record-keeping and responsiveness when calls come outside scheduled appointments.
