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VCA Central Park Animal Hospital

Updated 2026-07-08 · 946 reviewed · 172 listed · Scored from 375 Google reviews · How we rank ›

4.4(375) 75 composite score See reviews on Google ✓ Verified
General & Wellness Veterinary CareVeterinary Surgery & OrthopedicsVeterinary DentistryEmergency & Urgent Care VetExotic & Avian Veterinary Care
VCA Central Park Animal Hospital
Services
General & Wellness Veterinary Care, Veterinary Surgery & Orthopedics, Veterinary Dentistry
Reviews
375

What recent reviews say

VCA Central Park draws strong praise for appointment availability, staff compassion during euthanasia, and gentle handling of anxious pets. However, reviewers repeatedly fault the practice for high pricing (dental quotes $1500-2000 vs. $900 elsewhere), poor record management, inconsistent follow-through on agreed treatments, and barriers to prescription transfers. The most scathing complaints center on prioritizing expensive diagnostics over simpler solutions and unresponsiveness to patient concerns.

Recent shift: Sentiment appears stable across the timeline, but reviewers note a decline since the business was acquired by VCA corporate (originally independent). Multiple long-time clients report the practice became "vastly more expensive" and less consistent after corporatization.

Praised for
  • quick access to appointments
  • compassionate end-of-life care
  • kind and gentle staff
  • skilled veterinarians
Watch-outs
  • high prices vs. competitors
  • poor communication and follow-up
  • inconsistent care across visits
  • difficult prescription and records access
compassionate-staffskilled-vetscaring-bedside-mannerexpensivehard-to-get-appointmentpoor-communicationupselling-concerns
Best for: Pet owners needing urgent or specialized care and willing to prioritize speed and compassion over cost.
Think twice if: Price-conscious owners, those needing routine or simple treatments, or anyone seeking vets who readily transfer prescriptions and medical records off-site.

Strengths

  • same-day or rapid appointment scheduling
  • compassionate end-of-life and palliative care
  • multiple specialty services under one roof

Worth knowing

  • Dr. Rice and vet tech Stevie noted for gentle, unhurried bedside manner
  • Dr. Moon for compassionate diagnosis conversations and follow-up
  • Dr. Eury Rice and vet tech Zelle praised for cat care and special needs
  • Same-hour appointment availability reported in at least one case
  • Dental cleaning/extraction quote $1500-2000; competitor (Banfield) quoted $900 for similar work plus bloodwork and anesthesia
  • Refused to email prescriptions; required in-person pickup with vet signature; closed during advertised hours on at least one visit
  • Did not obtain or reference prior medical records for scheduled appointment despite eight years of prior VCA care
  • Cat held six hours for dental procedure with no communication to owner

What reviews say by service

General & Wellness Veterinary Care
Mixed: praised for quick appointments and routine check-ups, but criticized for failure to maintain records and poor follow-up on agreed treatment plans.
Veterinary Dentistry
Heavily criticized for extreme pricing ($1500-2000 vs. $900 at competitors); also noted pushing dental work on pets with other urgent issues first.
Emergency & Urgent Care Vet
One same-hour appointment praised; no complaint reviews about actual emergency triage.
Veterinary Surgery & Orthopedics
Long wait times reported (six-hour hold for dental procedure with no communication); specialty surgeries listed but no specific review feedback.

How it compares

  • Rated 4.4 against a 4.6 average across the 115 veterinary dentistry businesses listed here.
  • Has more Google reviews than 60% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 61
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
287
4
36
3
6
2
9
1
37

Common questions

Can I get an appointment the same day?
One reviewer reported scheduling and being seen within the same hour for an eye infection. Availability varies, but same-day or very rapid scheduling appears possible.
How much do dental cleanings cost here?
Reviewers reported quotes of $1500-2000 for a cleaning and one extraction; a competitor charged just under $900 for similar work plus bloodwork and anesthesia.
Will they work with online pet pharmacies or help me transfer prescriptions?
No. Staff stated they do not communicate with external prescription companies and require you to pick up paper prescriptions in person with a vet signature. One reviewer had to make an hour-long trip and found the office closed during advertised hours.
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Last updated 2026-07-08