Do they offer USDA certification for pets flying abroad?

Yes; one reviewer specifically noted they are one of the few vets offering USDA certification for international pet travel.

Can I bring my dog in without an appointment?

One reviewer reported being turned away despite the clinic appearing empty; another walked in as an emergency and was treated kindly. It depends on vet availability that day.

Are they open seven days a week?

Yes, the business publishes opening hours for all seven days.

VCA Firehouse Animal Hospital

Updated 2026-07-08 · 946 reviewed · 172 listed · Scored from 451 Google reviews · How we rank ›

4.5(451) 77 composite score See reviews on Google ✓ Verified

General & Wellness Veterinary CareVeterinary DentistryEmergency & Urgent Care VetExotic & Avian Veterinary Care

Services: General & Wellness Veterinary Care, Veterinary Dentistry, Emergency & Urgent Care Vet
Reviews: 451

What recent reviews say

Staff show genuine care and patience, especially with anxious pets and walk-in emergencies, with some vets earning strong loyalty. Pricing sits well above local alternatives; vaccines cost 4x what other clinics charge, and some reviewers report aggressive upselling and bills for untested procedures without upfront transparency.

Recent shift: One reviewer initially gave 3 stars over vaccine side effects and lack of informed consent, then edited months later to report overwhelmingly positive experiences after learning to advocate for their dog and building a relationship with a specific vet; suggests experience improves when continuity of care is established.

Praised for

compassionate, patient staff
goes above and beyond for emergencies
gentle handling of nervous pets
experienced named vets (Dr Calloway, Dr Farnsworth)
thoughtful follow-up (sympathy cards)

Watch-outs

vaccine side effects and lack of informed consent
significantly higher prices than competitors
high staff turnover, inexperienced vets
poor communication and record-keeping
upselling pressure and non-transparent pricing

compassionate-staffskilled-vetsgood-with-anxious-petscaring-bedside-mannerexpensiveupselling-concernspoor-communication

Best for: Owners of anxious or nervous pets who value compassionate handling over cost sensitivity.

Think twice if: Budget-conscious pet owners; those seeking stable, experienced vet relationships; families considering routine vaccines should get full informed consent beforehand.

Strengths

Staff goes above and beyond for anxious and emergency pets
Named vets (Dr Calloway, Dr Farnsworth) build loyal relationships
Willing to handle walk-in emergencies when other vets may turn them away
USDA certifications for international pet travel available

Worth knowing

Dr Calloway and Dr Farnsworth cited by name for consistent excellence
High staff turnover noted; one case of surgical mistake (ovarian remnant) from 9 years ago still causing issues
Vaccines priced at $80-$88 per shot versus $20 elsewhere
Handwritten sympathy cards sent to clients after pet deaths
One reviewer reports medications administered for behavior management were requested mid-appointment without advance planning

What reviews say by service

General & Wellness Veterinary Care: Strong care for wellness exams and established pets; concerns about staff turnover and communication gaps.
Emergency & Urgent Care Vet: Staff willing to stay late and treat walk-in emergencies compassionately; one reviewer called it exceptional.
Veterinary Dentistry: Website lists advanced dental care; no reviews directly address dental services.
Exotic & Avian Veterinary Care: Website lists service; USDA certifications for travel mentioned by one reviewer; no direct service feedback.

How it compares

Rated 4.5 against a 4.6 average across the 115 veterinary dentistry businesses listed here.
Has more Google reviews than 65% of the businesses in this directory.

How we scored this

Ranking Method

Star rating 67

Review volume 100

Review recency 100

Review sentiment 48

Profile completeness 100

Verification 30

Rating breakdown

359

Common questions

Do they offer USDA certification for pets flying abroad?: Yes; one reviewer specifically noted they are one of the few vets offering USDA certification for international pet travel.
Can I bring my dog in without an appointment?: One reviewer reported being turned away despite the clinic appearing empty; another walked in as an emergency and was treated kindly. It depends on vet availability that day.
Are they open seven days a week?: Yes, the business publishes opening hours for all seven days.

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