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Veterinary Emergency Group

Updated 2026-07-08 · 946 reviewed · 172 listed · Scored from 941 Google reviews · How we rank ›

4.8(941) 86 composite score See reviews on Google ✓ Verified
Emergency & Urgent Care VetGeneral & Wellness Veterinary CareExotic & Avian Veterinary CareVeterinary Dentistry
Veterinary Emergency Group
Services
Emergency & Urgent Care Vet, General & Wellness Veterinary Care, Exotic & Avian Veterinary Care
Reviews
941

What recent reviews say

Staff see emergency patients within minutes and bring genuine compassion to life-or-death situations, going beyond protocol to ease financial burden and honor pet owner values. Strengths include skilled surgeons, calm handling of anxious animals, and 24/7 availability; weaknesses center on billing transparency, prep instruction oversights, and a reputation for aggressive upselling that undercuts trust even when clinical care is solid.

Praised for
  • quick response in emergencies
  • compassionate staff and vets
  • good with anxious animals
  • thorough explanations and shared decision-making
  • professional surgical care
Watch-outs
  • billing inconsistencies and overcharging
  • poor communication on fasting and prep instructions
  • upselling concerns
  • understaffed or cramped facility
responsive-emergency-carecompassionate-staffskilled-vetsgentle-with-animalsgood-with-anxious-petsexpensiveupselling-concernscaring-bedside-manner
Best for: Pet owners facing emergencies who value quick triage and emotional support over cost sensitivity.
Think twice if: Those concerned about transparent billing and clear pre-visit instructions; some report overcharging, incomplete refunds, and missed fasting guidance.

Strengths

  • 24/7 emergency availability
  • rapid patient intake and assessment
  • skilled surgical team (Dr. Beck named for foreign body removal)
  • compassionate end-of-life and financial advocacy

Worth knowing

  • Dr. Lehman and tech Tucker praised for skill and care
  • Dr. Beck performed foreign body surgical removal and is noted as safe and skilled
  • Tech Rayne noted as one of few staff well-prepared for cats at this location
  • Staff capped bills and arranged cremation logistics for end-of-life patient
  • 90-minute journey noted by Colorado Springs owner seeking exotic (bearded dragon) emergency care

What reviews say by service

Emergency & Urgent Care Vet
Rapid intake, compassionate care in crisis, but billing and prep instruction gaps reported.
General & Wellness Veterinary Care
Supports ongoing care for anxious dogs and follow-up wound management.
Exotic & Avian Veterinary Care
Bearded dragon emergency care provided when other facilities were unavailable; praised as professional and caring.
Veterinary Dentistry
No specific review evidence for dental service.
Veterinary Surgery & Orthopedics
Foreign body removal and surgical interventions handled skillfully; Dr. Beck named for safe, effective surgery.

How it compares

  • Rated 4.8 against a 4.59 average across the 100 emergency & urgent care vet businesses listed here.
  • Has more Google reviews than 89% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 86
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
885
4
6
3
9
2
6
1
35

Common questions

How quickly will my pet be seen in an emergency?
Reviewers report patients taken back within seconds to minutes of arrival.
Do they treat exotic pets like bearded dragons?
Yes; a review documents successful emergency care for a bearded dragon, with staff praised as compassionate and professional.
What if I'm worried about the cost?
Staff have been documented discussing financial options with owners and, in some cases, adjusting bills or arranging logistics (cremation) to honor both pet welfare and owner priorities.
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Last updated 2026-07-08