Five-star reviews consistently credit Dr. Jennifer Tucci and Dr. Amber Zagrodzki with helping injured and aging dogs recover mobility and manage pain through acupuncture, chiropractic care, and rehabilitation. Owners report seeing results after just a few sessions, even when other vets had offered little hope. The office stands apart from typical vet clinics, and anxious animals visibly relax here; staff fit and explain care solutions like mobility harnesses with real attention to each pet's needs.
Most patients describe a caring vet and knowledgeable staff who take time with their pets at fair prices. However, recent complaints reveal serious lapses: Dr. Bob has allegedly failed to communicate concerning blood work results to owners and missed opportunities for early intervention in two separate cases of kidney disease, with additional reports of rude front desk behavior and unfair cancellation policies.
Sploot's team earns consistent praise for genuine care, clear communication, and bedside manner. Reviewers repeatedly mention named staff like Dr. Parker, Dr. Sylvia Berns, and Kortnee creating stress-free visits, especially for nervous or senior pets. Pricing is usually called affordable and fair, though one reviewer flagged a major gap between phone quote (600-1000 dollars) and in-person estimate (2300-4200 dollars) for a dental extraction. Extended hours and same-day urgent slots make it accessible when emergencies hit. Membership savings up to 650 dollars annually and a 50 dollar first-visit discount are advertised. Staff hand-draw custom certificates of bravery for nervous animals, a touchstone reviewers mention with genuine delight. The physical space is described as cozy and welcoming.
Reviewers consistently describe a clinic where staff connect personally with pets and owners. Dr MacKenzie sits on the floor with anxious dogs; Dr. Howard cried during a 16-year-old Corgi's passing, arranged comfort blankets and peanut butter. Several patients span 6 to 16 years of loyalty. Prices are noted as reasonable for the region, though one owner flagged multiple x-rays as costly. The clinic's new ownership has retained the culture of kindness, with technician Stephanie and front-desk Phoebe mentioned by name for their attentiveness. Staff are described as knowledgeable, accommodating to same-day injury visits, and willing to call the next day to check on recovery. Anxious senior dogs arrive calm, leave calm. End-of-life visits are treated as profound ceremonies, not transactions.
Last updated 2026-07-08