Can you get an appointment quickly?

Yes. One reviewer noted being able to get in for an appointment quickly, and the clinic operates seven days a week.

Do they explain costs beforehand?

Yes. Multiple reviews confirm vets explain treatment options, outcomes, and costs at every step of the exam.

Are they good with anxious or reactive pets?

Yes. Owners report cats who love their visits, dogs with vet reactivity handled with patience, and consistently calm animals during exams.

Chewy Vet Care 9+Co

Updated 2026-07-08 · 946 reviewed · 172 listed · Scored from 272 Google reviews · How we rank ›

4.8(272) 87 composite score See reviews on Google ✓ Verified

General & Wellness Veterinary CareVeterinary Dentistry

Services: General & Wellness Veterinary Care, Veterinary Dentistry
Reviews: 272

What recent reviews say

Most visits leave owners impressed by the calm, thorough care and staff warmth. Dr. Johnson, Dr. Robb, and Dr. Todd consistently earn praise for explaining options and costs upfront. The team treats anxious pets with visible patience, and follow-up communication is personal and detailed.

That said, several owners flag the costs as steep, and one detailed complaint raised concerns about medication warnings and delayed responses to urgent questions. The business responded to that complaint with a refund, but the pattern of slower replies unless escalated appears real. Prices seem substantial even before add-ons.

Praised for

gentle handling and low-stress care
knowledgeable and communicative vets
friendly and attentive staff
quick appointment availability
thorough aftercare and follow-up support

Watch-outs

high prices and surprise fees
slow communication unless escalated
medication side effects not clearly explained

compassionate-staffskilled-vetsgentle-with-animalscaring-bedside-mannerknowledgeable-stafffriendly-front-deskfollow-up-careexpensive

Best for: Pet owners seeking calm, communicative care and willing to pay a premium for detailed attention.

Think twice if: Cost-conscious owners should expect premium pricing; expect slower replies unless you escalate a concern.

Strengths

trained in low-stress animal handling
vets explain all options and costs clearly
named staff build relationships with repeat patients
aftercare summaries and follow-up support included

Worth knowing

Dr. Johnson, Dr. Robb, and Dr. Todd named in reviews as skilled and caring
Staff members Amanda, Shannon, Yesi, Tess, Maddie, Jess, Sara, and Nurse Sara mentioned by name
Clinic keeps a photo album (polaroids) of all patients
Offers Chewy app and pet portal for record access
Provides aftercare summaries with personal touch
Staff praised for handling vet-reactive and anxious animals

What reviews say by service

General & Wellness Veterinary Care: Exams praised for clear communication, gentle handling, and thoughtful care plans; one complaint raised concerns about side effects and response delays.
Veterinary Dentistry: Limited direct mention; one review praised gentle handling that could apply to all services.

How it compares

Rated 4.8 against a 4.61 average across the 138 general & wellness veterinary care businesses listed here.
Has more Google reviews than 51% of the businesses in this directory.

How we scored this

Ranking Method

Star rating 86

Review volume 100

Review recency 100

Review sentiment 67

Profile completeness 100

Verification 30

Rating breakdown

254

Common questions

Can you get an appointment quickly?: Yes. One reviewer noted being able to get in for an appointment quickly, and the clinic operates seven days a week.
Do they explain costs beforehand?: Yes. Multiple reviews confirm vets explain treatment options, outcomes, and costs at every step of the exam.
Are they good with anxious or reactive pets?: Yes. Owners report cats who love their visits, dogs with vet reactivity handled with patience, and consistently calm animals during exams.

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