17 low data
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No rating yet✓ Verified
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General & Wellness Veterinary Care
Five Points Animal Hospital
General & Wellness Veterinary CareFear-Free / Low-Stress HandlingVeterinary DentistryEmergency & Urgent Care VetExotic & Avian Veterinary Care
- Services
- General & Wellness Veterinary Care, Fear-Free / Low-Stress Handling, Veterinary Dentistry
- Reviews
- 65
What recent reviews say
Five Points delivers veterinary care with visible emotional investment: vets explain procedures, listen to owner concerns without pushing unnecessary treatment, and follow up after visits. Dr. Nelson earns particular praise for orthopedic surgery (TPLO procedures) and transparent cost breakdowns; Dr. Dooley for calm bedside manner. The clinic handles nervous or excitable animals well, though one reviewer noted techs sometimes seemed impatient with energetic dogs.
Staff answer phones thoughtfully and squeeze in same-day urgent cases. The facility is clean, service is consistently professional, and pricing comes across as reasonable against other Denver practices. Fear-free handling and gentle treatment appear embedded in their approach across all appointment types.
Praised for
- compassionate, patient staff
- skilled surgical care (TPLO, orthopedics)
- calm handling of anxious pets
- transparent pricing and estimates
- same-day emergency availability
Watch-outs
- inconsistent tech patience with excitable dogs
compassionate-staffskilled-vetsgentle-with-animalsresponsive-emergency-careclean-facilitycaring-bedside-mannertransparent-pricingknowledgeable-stafffriendly-front-deskfollow-up-care
Best for: Owners of anxious or excitable dogs needing surgical care or emergency visits in Denver.
Think twice if: Animal handling can vary between staff members; ask for senior vets or techs when booking.
Strengths
- Named surgeons excel at orthopedic procedures
- transparent surgical estimates and aftercare
- same-day emergency slots
- calm environment for anxious or hard-to-handle animals
Worth knowing
- Dr. Nelson: orthopedic surgeon; performs TPLO surgery; noted for transparent estimates and aftercare instructions
- Dr. Dooley: praised for calm handling, hematoma treatment, and earning trust quickly
- JC: front desk staff; listens carefully on phone, answers questions patiently
- Staff provide same-day emergency appointments
- Follow-up calls made after acute illness visits
- Clean facility noted across multiple reviews
What reviews say by service
- General & Wellness Veterinary Care
- Vaccination and wellness exams delivered with calm environment; vets listen to owner concerns and explain decisions
- Fear-Free / Low-Stress Handling
- Calm environment noted for anxious pets; gentle handling on first-try vaccine administration; exception: one tech inconsistency reported
- Veterinary Dentistry
- Dental care listed as service; no specific review feedback provided
- Emergency & Urgent Care Vet
- Same-day urgent appointments available; responsive to acute illness; positive outcomes reported
- Exotic & Avian Veterinary Care
- Service listed on website; no review feedback provided
How it compares
- Rated 5 against a 4.6 average across the 115 veterinary dentistry businesses listed here.
- Has more Google reviews than 32% of the businesses in this directory.
How we scored this
Ranking Method Star rating 93
Review volume 79
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30
Rating breakdown
5
63
4
1
3
1
2
0
1
0
Common questions
- Can they take same-day emergency appointments?
- Yes. Multiple reviews mention getting squeezed in same-day for infections, acute GI issues, and hematomas.
- Are estimates clear before surgery?
- Dr. Nelson provides written estimates with instructions and aftercare details before procedures, according to reviews.
- How do they handle anxious or excitable dogs?
- The clinic maintains a calm environment and gets nervous dogs to accept shots on the first try. One review noted techs can vary in patience with high-energy animals.
Similar veterinarian nearby
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Sploot Veterinary Care - RiNo
4.8(833)✓ VerifiedPublishes prices
Most reviewers praise the vets and staff as patient, compassionate, and genuinely invested in pet welfare. They highlight quick emergency access, skilled surgical care, and staff who go out of their way for anxious animals. A minority of one-star reviews express serious concern about billing practices: high no-show fees sent to collections, surprise emergency charges for same-day visits not disclosed upfront, and appointment communication that shifts or goes to spam. The clinic claims a Fear Free approach and low-cost positioning, yet several reviewers found exam costs over $200 without tests, and felt blindsided by policies. Private equity ownership draws criticism in one review. Staff patience and clinical skill earn consistent praise, but billing transparency is the sharp divide in customer experience.
Low-Cost & Affordable Vet ClinicsGeneral & Wellness Veterinary CareVeterinary Dentistry
88
Livewell Animal Hospital of RiNo
4.9(168)✓ Verified
Dog and cat owners consistently walk out feeling cared for and heard. Same-day appointments, staff who remember pets' names and adjust handling to their comfort, vets who explain decisions and follow up by phone after surgery-these details add up to a clinic that feels personal rather than transactional. Two guests reported coldness from one receptionist, and one long-term client disputes an eyelid treatment decision that he says left his dog with permanent eye damage; the clinic's reply suggests the client ultimately chose not to proceed with their recommendation. Most reviewers feel the difference the first visit and stay. Dr. Kramer and Dr. Hoppe lead the team (also vet techs Camryn, Olga, Kevin, and receptionist Teresa noted positively). The business opened in 2024 and serves RiNo, Five Points, and Auraria. They offer wellness, diagnostics, surgery (including orthopedic work like TPLO), urgent care, and exotic pets. Pricing comes across as fair and competitive, though one review flagged concern over add-ons.
General & Wellness Veterinary CareVeterinary DentistryEmergency & Urgent Care Vet