
GCC
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Staff take time to calm anxious pets before exams, often sitting on the floor and offering treats to help animals feel safe. Reviewers praise Sadrac, Melissa, and Kait by name for attentive care, next-day availability, and honest communication. Some report recent increases in appointment fees (now around $95) and price rises for services like nail trims ($32), though the clinic works with customers on payment plans. Parking is tight, and turnover has made it harder to see the same vet consistently.

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Five Points delivers veterinary care with visible emotional investment: vets explain procedures, listen to owner concerns without pushing unnecessary treatment, and follow up after visits. Dr. Nelson earns particular praise for orthopedic surgery (TPLO procedures) and transparent cost breakdowns; Dr. Dooley for calm bedside manner. The clinic handles nervous or excitable animals well, though one reviewer noted techs sometimes seemed impatient with energetic dogs. Staff answer phones thoughtfully and squeeze in same-day urgent cases. The facility is clean, service is consistently professional, and pricing comes across as reasonable against other Denver practices. Fear-free handling and gentle treatment appear embedded in their approach across all appointment types.

Dog and cat owners consistently walk out feeling cared for and heard. Same-day appointments, staff who remember pets' names and adjust handling to their comfort, vets who explain decisions and follow up by phone after surgery-these details add up to a clinic that feels personal rather than transactional. Two guests reported coldness from one receptionist, and one long-term client disputes an eyelid treatment decision that he says left his dog with permanent eye damage; the clinic's reply suggests the client ultimately chose not to proceed with their recommendation. Most reviewers feel the difference the first visit and stay. Dr. Kramer and Dr. Hoppe lead the team (also vet techs Camryn, Olga, Kevin, and receptionist Teresa noted positively). The business opened in 2024 and serves RiNo, Five Points, and Auraria. They offer wellness, diagnostics, surgery (including orthopedic work like TPLO), urgent care, and exotic pets. Pricing comes across as fair and competitive, though one review flagged concern over add-ons.
Last updated 2026-07-08