Does Dr. Jan do phone consultations?

Yes. One reviewer was charged $450 for two phone consultations, so confirm pricing before booking.

Does Dr. Jan see the pet during visits or do you wait in a separate room?

Dr. Jan conducts most assessments and treatments in the same room with the pet owner present, according to reviews.

Holistic Care For Animals

Updated 2026-07-08 · 946 reviewed · 172 listed · Scored from 32 Google reviews · How we rank ›

4.9(32) 75 low data composite score See reviews on Google

General & Wellness Veterinary CareVeterinary Surgery & Orthopedics

Services: General & Wellness Veterinary Care, Veterinary Surgery & Orthopedics
Reviews: 32

What recent reviews say

Dr. Jan Facinelli and staff earn high marks for deep knowledge of holistic care and genuine warmth with pets and owners. One serious complaint about phone bedside manner and pricing stands out starkly against dozens of reviews praising her skill and compassion.

Based on limited recent reviews, so treat this as low-confidence.

Praised for

knowledgeable and experienced vet
compassionate and caring staff
skilled in holistic and alternative medicine
gentle with animals

Watch-outs

insensitive phone communication
high consultation fees

compassionate-staffskilled-vetsgentle-with-animalsknowledgeable-staffcaring-bedside-manner

Best for: Pet owners who want holistic, alternative medicine approaches with a vet experienced in homeopathy.

Think twice if: Phone consultations are expensive and past communication has lacked sensitivity during difficult moments.

Strengths

deep expertise in homeopathic and holistic medicine
Dr. Jan conducts assessments and treatments with owner present
knowledgeable and experienced founder who genuinely cares

Worth knowing

Dr. Jan Facinelli (founder, homeopathic vet)
Bettina (office manager, praised in reviews)
Consultations conducted in same room with pet parent
Phone consultations charged at $450 for two sessions (one complaint)

What reviews say by service

General & Wellness Veterinary Care: Reviewers praise holistic care quality and Dr. Jan's knowledge of alternative medicine modalities.
Veterinary Surgery & Orthopedics: Limited evidence; one reviewer mentioned procedures and post-procedure care with no explicit complaint.

How it compares

Rated 4.9 against a 4.61 average across the 138 general & wellness veterinary care businesses listed here.
Has more Google reviews than 19% of the businesses in this directory.

How we scored this

Ranking Method

Star rating 85

Review volume 66

Review recency 100

Review sentiment 59

Profile completeness 75

Verification 30

Rating breakdown

Common questions

Does Dr. Jan do phone consultations?: Yes. One reviewer was charged $450 for two phone consultations, so confirm pricing before booking.
Does Dr. Jan see the pet during visits or do you wait in a separate room?: Dr. Jan conducts most assessments and treatments in the same room with the pet owner present, according to reviews.

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