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Overland Animal Hospital

Updated 2026-07-08 · 946 reviewed · 172 listed · Scored from 899 Google reviews · How we rank ›

4.7(899) 86 composite score See reviews on Google ✓ Verified
General & Wellness Veterinary CareFear-Free / Low-Stress HandlingVeterinary Dentistry
Overland Animal Hospital
Services
General & Wellness Veterinary Care, Fear-Free / Low-Stress Handling, Veterinary Dentistry
Reviews
899

What recent reviews say

Most reviewers consistently report top-notch medical care paired with genuinely caring staff who treat anxious pets with patience and take time to explain everything. Multiple families stay for years because they trust Dr. Brown, Dr. Pansiera, Dr. Kaplan, and Dr. Diaz with their pets' wellbeing and feel welcomed at every visit.

One long-standing client left over a medication-management change that was poorly explained and felt unpredictable, though they acknowledged the actual care was good. That exception aside, the clinic earns praise for gentle handling of nervous animals, quick turnarounds, and staff who call or email with options before major decisions.

Praised for
  • compassionate and patient staff
  • skilled, knowledgeable vets
  • gentle with anxious pets
  • thorough explanations and time spent with owners
Watch-outs
  • poor communication about medication changes
  • unpredictable care decisions without clear framework
compassionate-staffskilled-vetsgentle-with-animalsgood-with-anxious-petscaring-bedside-mannerknowledgeable-staffresponsive-emergency-carefollow-up-carepoor-communication
Best for: Owners of anxious or reactive pets who want experienced, patient handling and clear explanations.
Think twice if: You prefer structured, predictable prescription or medication protocols with written guidelines you can plan around ahead of time.

Strengths

  • named, highly regarded veterinarians (Dr. Brown, Dr. Pansiera, Dr. Kaplan, Dr. Diaz)
  • staff trained to work with reactive and anxious pets
  • takes time to explain care options and answer questions
  • handles medication and complex care decisions with follow-up communication

Worth knowing

  • Dr. Brown, Dr. Pansiera, Dr. Kaplan, Dr. Diaz named by reviewers
  • staff brings nervous dogs to lobby for shots to reduce anxiety
  • performs tooth extractions, soft tissue and orthopedic surgery
  • offers diet and nutrition counseling
  • calls or emails clients with care options before major decisions
  • one reviewer noted good price for wellness exams and shots

What reviews say by service

General & Wellness Veterinary Care
Multiple reviewers praise thorough wellness exams, patient explanations, and knowledgeable handling of chronic or age-related conditions.
Veterinary Dentistry
One reviewer noted successful tooth extractions; dentistry is listed as a service but review evidence is limited.
Fear-Free / Low-Stress Handling
Staff consistently praised for gentle handling of anxious, nervous, or reactive dogs; tech visits adapted for anxious patients.

How it compares

  • Rated 4.7 against a 4.61 average across the 138 general & wellness veterinary care businesses listed here.
  • Has more Google reviews than 88% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 80
Review volume 100
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Rating breakdown

5
777
4
51
3
15
2
7
1
49

Common questions

What happens if my dog is anxious at the vet?
Staff are trained in gentle handling. Reviewers report that techs administer shots in the lobby for nervous pets to help reduce anxiety, and staff take extra time and patience with reactive animals.
Will the vet explain my pet's care plan?
Yes. Multiple reviewers note vets take time to thoroughly explain diagnoses and options, and doctors call or email clients before major care decisions.
Are the veterinarians experienced?
Yes. Dr. Brown, Dr. Pansiera, Dr. Kaplan, and Dr. Diaz are all named in reviews. One reviewer noted Dr. Pansiera's deep knowledge and responsiveness; another praised Dr. Brown's listening skills and recovery planning.
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Last updated 2026-07-08