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Urban Vet Care

Updated 2026-07-08 · 946 reviewed · 172 listed · Scored from 856 Google reviews · How we rank ›

4.7(856) 84 composite score See reviews on Google ✓ Verified
Mobile & House-Call VetLow-Cost & Affordable Vet ClinicsGeneral & Wellness Veterinary CareFear-Free / Low-Stress HandlingVeterinary DentistryEmergency & Urgent Care VetExotic & Avian Veterinary Care
Urban Vet Care
Services
Mobile & House-Call Vet, Low-Cost & Affordable Vet Clinics, General & Wellness Veterinary Care
Reviews
856

What recent reviews say

Long-term clients praise the vets for genuine compassion and skill, especially Dr. Barone and Dr. Mott, who excel with anxious and complex cases. The clinic coordinates well with specialists and offers acupuncture and advanced diagnostics in-house. Several newer visitors report bait-and-switch pricing and rushed care, while a handful cite staff inconsistency and missed communication on medical follow-ups.

Urban Vet Care serves families with challenging pets and those seeking detailed explanations, though pricing accuracy and appointment pacing vary by visit. The 4.7 rating reflects strong long-term loyalty but recent friction over estimates, staff turnover, and care intensity expectations.

Recent shift: Sentiment has cooled slightly in recent months. Long-term clients (6+ years) remain very loyal and praise thorough care; newer or returning visitors in the past two months report pricing friction, rushed appointments, and staff inconsistency, suggesting possible staffing changes or drift from stated personalized service model.

Praised for
  • compassionate, patient staff
  • knowledgeable vets, especially Dr. Barone
  • personalized care for anxious pets
  • thorough diagnostics and follow-up
  • warm, welcoming environment
Watch-outs
  • phone quote mismatches with final bill
  • inconsistent staff knowledge
  • rushed appointments despite low volume
  • poor email management for deceased pets
  • follow-up communication gaps on treatment questions
compassionate-staffskilled-vetsgood-with-anxious-petscaring-bedside-mannerexpensivefollow-up-carepoor-communicationupselling-concerns
Best for: Families with anxious pets or complex cases seeking specialist-coordinated care and detailed explanations.
Think twice if: Phone estimates often differ from final bills; new visitors report rushed appointments and inconsistent staff knowledge on first visits.

Strengths

  • Dr. Barone and Dr. Mott's expertise with anxious and complex cases
  • Acupuncture and advanced diagnostics in-house
  • Compassionate handling and specialist coordination
  • Exam room waiting to reduce pet stress

Worth knowing

  • Dr. Barone known for thorough follow-up calls and sitting on floor with nervous pets
  • Dr. Mott pioneered sedation solution for a highly anxious dog after other vets failed
  • Acupuncture on staff
  • In-house lab, ultrasound, radiology, laser therapy
  • Exam room waiting (not lobby waiting)
  • Patients coordinate with specialist hospitals for surgery and MRI referrals

What reviews say by service

General & Wellness Veterinary Care
Praised for thorough annual exams and preventative care; complaints about rushed visits and staff inconsistency on first appointments.
Fear-Free / Low-Stress Handling
Strong reputation for anxious pets; Dr. Barone sits on floor with nervous animals and clinic uses exam room waiting to reduce stress.
Veterinary Dentistry
Dentistry listed on website; no specific praise or complaints in reviews.
Emergency & Urgent Care Vet
Urgent care offered; no specific review feedback.
Exotic & Avian Veterinary Care
Category listed; no review evidence.
Mobile & House-Call Vet
Category listed; no review evidence.

How it compares

  • Rated 4.7 against a 4.6 average across the 115 veterinary dentistry businesses listed here.
  • Has more Google reviews than 85% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 80
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
758
4
26
3
18
2
15
1
39

Common questions

Is there waiting room seating?
No; clients wait in the exam room with their pet, which the clinic says reduces stress.
Do you offer acupuncture?
Yes; acupuncture is available on staff.
Can you coordinate with specialist hospitals?
Yes; reviews describe smooth coordination for MRI referrals and surgery at specialist facilities.
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Last updated 2026-07-08