
Highlands Animal Clinic
Long-term clients praise Dr. Drake and Dr. Dredla for attentive, unhurried care that avoids unnecessary upselling and centers senior pets' comfort. A significant number report excellent experiences spanning years, with staff who make anxious animals at ease. Recent one and two-star reviews surface serious concerns: missed senior bloodwork, no follow-up on test samples, rushed visits, and two owners reporting surgery recommendations they later felt were unnecessary. Several mention deterioration since an ownership transition, with complaints about rude front-desk behavior and medication refills requiring costly new appointments rather than phone authorization.

