
Sploot Veterinary Care - RiNo
Most reviewers praise the vets and staff as patient, compassionate, and genuinely invested in pet welfare. They highlight quick emergency access, skilled surgical care, and staff who go out of their way for anxious animals. A minority of one-star reviews express serious concern about billing practices: high no-show fees sent to collections, surprise emergency charges for same-day visits not disclosed upfront, and appointment communication that shifts or goes to spam. The clinic claims a Fear Free approach and low-cost positioning, yet several reviewers found exam costs over $200 without tests, and felt blindsided by policies. Private equity ownership draws criticism in one review. Staff patience and clinical skill earn consistent praise, but billing transparency is the sharp divide in customer experience.

