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CityVet | Capitol Hill Veterinary Clinic & Urgent Care

Updated 2026-07-08 · 946 reviewed · 172 listed · Scored from 472 Google reviews · How we rank ›

4.4(472) 80 composite score See reviews on Google ✓ Verified
General & Wellness Veterinary CareLow-Cost & Affordable Vet ClinicsVeterinary DentistryEmergency & Urgent Care VetExotic & Avian Veterinary Care
CityVet | Capitol Hill Veterinary Clinic & Urgent Care
Services
General & Wellness Veterinary Care, Low-Cost & Affordable Vet Clinics, Veterinary Dentistry
Reviews
472

What recent reviews say

Most visits run on schedule with staff who treat pets and owners with genuine care. The team excels with anxious animals and calls to follow up after appointments, earning loyalty from long-term clients. Concerns emerge around pricing transparency: a free first-exam promotion confused multiple new owners, and one patient experienced unexplained cost increases for routine annual care. A second opinion raised questions about medication choices for arthritis treatment.

Recent shift: Pricing concerns intensified in the past 6-8 months, with two reviews questioning cost increases and lack of explanation. Earlier reviews (1-4 months ago) focused on service quality and staff warmth, while recent negative feedback centers on value and transparency.

Praised for
  • kind and compassionate staff
  • on-time appointments and efficient scheduling
  • affordable pricing relative to competitors
  • thorough veterinary care
  • good with anxious pets
Watch-outs
  • confusing promotional claims about free first exam
  • price increases without explanation
  • medication recommendations questioned by second opinions
  • handling practices caused stress in anxious pets
compassionate-staffskilled-vetsclean-facilitygood-with-anxious-petscaring-bedside-mannerfollow-up-caretransparent-pricingfriendly-front-desk
Best for: Pet owners seeking on-time appointments and staff who are patient with anxious or reactive animals.
Think twice if: Those adopting pets via shelters should verify the free first-exam offer directly; clarify pricing for routine annual appointments upfront.

Strengths

  • Keeps appointment times and runs on schedule
  • Staff follow up with phone calls after visits
  • Affordable compared to other Denver clinics
  • Handles anxious and reactive animals with patience

Worth knowing

  • Dr. Osburn and Dr. Perez named for quality care
  • Tech Oakleigh and front-desk Oliver mentioned for service
  • Follow-up calls from vet tech and doctor after appointments
  • Antibiotic dosage marked on prescription tubes
  • Cremation plans offered at end-of-life care

What reviews say by service

General & Wellness Veterinary Care
Thorough exams and follow-up care; pricing transparency concerns on routine visits
Veterinary Dentistry
Handled ingrown nail extraction well; pet remained calm and comfortable
Emergency & Urgent Care Vet
Clinic took walk-in emergency case after hours when owner had urgent pet pain
Low-Cost & Affordable Vet Clinics
Reviewers note affordable pricing versus other Denver clinics; one reviewer felt recent increases are unjustified
Fear-Free / Low-Stress Handling
Calm handling praised for anxious dachshund; one reviewer reported cat became distressed and was told sedation required

How it compares

  • Rated 4.4 against a 4.6 average across the 115 veterinary dentistry businesses listed here.
  • Has more Google reviews than 68% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 61
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
371
4
29
3
13
2
15
1
44

Common questions

Do you hold appointment times or run late?
Multiple reviewers praised the clinic for keeping appointments on schedule, which they noted is uncommon in Denver.
Do you offer a free first exam for adopted pets?
The clinic was advertised through Petszel as offering a free first exam for newly adopted pets; however, at least one client was charged after the appointment. Call to clarify the current policy before scheduling.
What happens at the end of life?
The clinic offers cremation plans and provides compassionate service during euthanasia appointments.
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Last updated 2026-07-08